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PC-EFTPOS July 2018 News

PC-EFTPOS News

‘Australia’s leading provider of integrated EFTPOS solutions’

Welcome to the July edition of PC-EFTPOS news.

Our Head of Product, Andrew Shepherd, has recently joined us and has been coming up to speed on the varied and valued partnerships throughout the PC-EFTPOS landscape.

Andrew brings with him a wealth of product knowledge of the payment services industry having previously held roles at a number of companies within the Australian payments landscape.  Andrew’s currently focused on building out the product roadmap to help keep PC-EFTPOS at the forefront of integrated solutions in the market.

Andrew is a welcome addition to the business and we look forward to introducing him to many of you over the coming months.

We hope you enjoy this edition.

Interesting facts about PC-EFTPOS

Most of you will know that PC-EFTPOS is a privately owned Australian company, based on Sydney’s northern beaches.  And that the company was formed in 1998 to provide integrated EFTPOS and On-line Credit Verification (OCV) solutions for retailers who required more than just a stand-alone EFTPOS terminal.

Did you know:

  • PC-EFTPOS was jointly developed in Australia and New Zealand
  • There are over 185,000 PC-EFTPOS enabled EFTPOS terminals currently operating in Australia
  • Our software processes well over 1 billion EFTPOS and credit card transactions in Australia each year
  • The PC-EFTPOS solution is known as Nitro in New Zealand
  • PC-EFTPOS have accredited over 530 different POS applications
  • The oldest accredited POS on our list is by Melhawk Computing (now Magenta Retail) which was accredited in November 1999
  • There are currently 10 different bank PIN pad models that are PC-EFTPOS enabled

Software Releases

To keep up to date with our software releases please use the following link:
https://pceftpos.com/downloads/

Featured ETS Partner

PC-EFTPOS’s Extended Transaction Set (ETS) partner network allows merchants to offer non traditional transactions and functions via their POS application, such as gift card, iTunes, phone card recharge, buy now, pay later and pay with points transactions.

This month we are featuring Zip.

Zip is a digital payment provider that creates simple, fair and transparent payment and credit solutions for all Australians. Their products Zip Pay and Zip Money allow consumers to buy the things they love today and pay for them over time, interest free. They also offer Pocketbook, Australia’s favourite personal finance management app.

Over 700,000 consumers choose to pay with Zip online and instore at more than 10,000 retailers including Rebel Sport, Michael Hill, Spotlight Anaconda and Tigerair.

Retailers who offer Zip typically see 20% more browsers convert to buyers with order values elevated on average by 31%. Importantly transactions through Zip are protected from fraud and chargebacks.

With Zip, it’s win-win. Consumers love the freedom and flexibility they offer them to own now and repay with flexibility. Retail partners enjoy providing the best customer-experience at checkout.

If you would like to know more about how Zip is disrupting retail finance and payments and can help your business please get in touch https://zippay.com.au/pc-eftpos

What are we up to

Just a reminder about PC-EFTPOS’s Help Desk hours.  Our Support team operate:

Monday to Friday                8:00am to 10:00pm
Saturday                             9:00am to 5:00pm
Sunday                               10:00am to 3:00pm

You can contact us on 02 9998 9800 or email support@pceftpos.com.au.

July 27th, 2018|

PC-EFTPOS June 2018 News

PC-EFTPOS News

‘Australia’s leading provider of integrated EFTPOS solutions’

Welcome to the June edition of PC-EFTPOS news.  Another busy month for us.  We’ve been meeting with our banking partners, merchant customers and extended transaction set providers.  Fair to say it’s an exciting time in payments.  As always, PC-EFTPOS will be front and centre, enabling merchants to accept payments from customers in the way they choose to transact.

We hope you enjoy this edition.


PC-EFTPOS Tipping Solution

Did you know that PC-EFTPOS software supports tipping?

The majority of banks PC-EFTPOS enabled PIN pads will provide tipping functionality, however PC-EFTPOS can provide you with a more feature rich tipping solution.

The PC-EFTPOS Tipping feature is an add on to the standard PC-EFTPOS EFT-Client subsystem that allows for tipping to be implemented as a pre-transaction function. The solution presents the tipping on the EFTPOS terminal using the PC-EFTPOS Slave Application. There are no PIN pad changes required for this feature to work. The POS will require changes to handle the tip amount that is returned for each sale, but there are no changes from the POS to start a sale with tip enabled unless the POS wishes to implement some customisation, that we can support.

Please contact us if you’d like more information on this solution.


Featured ETS Partner 

PC-EFTPOS’s Extended Transaction Set (ETS) partner network allows merchants to offer non traditional transactions and functions via their POS application, such as gift card, iTunes, phone card recharge, buy now, pay later and pay with points transactions.

This month we are featuring InComm.

​​InComm began in 1992 rather simply, in a garage with a single computer generating a single point-of-sale terminal integration. Since then, the company has grown to be the market leader in new payment technologies and solutions.

Innovation has been the foundation on which InComm has grown. With more than 246 domestic and international patents, their technology has helped form a new brand of commerce that includes gift cards, prepaid wireless products, reloadable debit cards, digital music downloads and various payment solutions.

InComm’s strong technology base has allowed InComm to grow from a single garage to an international company offering the industry’s largest prepaid product suite in just over two decades. Instead of a single computer, they have more than 500,000 points of distribution, more than 1,000 brand partners and 2,300 employees globally.

InComm is proud of the content partnerships they support in market and today offer gift cards in a number of categories.  Some of the feature brands being distributed today through InComm are Apple iTunes, Google Play, Sony Playstation, Microsoft Xbox, Valve and many more across a wide variety of categories.  There is a gift card to suit every occasion.

If you would like to know more about InComm and how PC-EFTPOS can assist in implementing please get in touch.

http://www.incomm.com/Pages/default.aspx


What’s new in payments

Least-cost Routing of Debit Payments

Most debit cards issued in Australia allow for payment to be processed through one of three networks: eftpos, Debit Mastercard or Visa Debit.  And many of these cards allow for eftpos transactions and one of the other schemes.  These cards are called dual-network debit cards.

When one of these dual-network debit cards is inserted into a terminal the customer is able to select which network is used through account selection (CHQ, SAV or CR) however a contactless transaction can only be processed via the Visa or Mastercard networks.  Most terminals and dual-network debit cards now have contactless functionality for eftpos as well.

The RBA defines Least-cost Routing as:

“When a customer makes a contactless (‘tap-and-go’) payment with their dual-network debit card, the merchant may choose to send the transaction via the debit network that costs them the least to accept. This is least-cost routing (also known as merchant routing). If the merchant chooses not to route, the transaction will be sent via the default network which is programmed on the card, typically the Debit Mastercard or Visa Debit network.

If a merchant uses least-cost routing, it should not affect which deposit account the funds are paid from, and the three networks offer similar protections to the cardholder from fraud and disputed transactions. A customer can always select a particular debit network by inserting their card and selecting a network rather than tapping their card. And least-cost routing only applies to dual-network debit card transactions; it will not affect customers using credit cards.”

Most banks have indicated they intend to offer least-cost routing to their business customers with the solution to be delivered in late 2018 or early 2019.


What are we up to

PC-EFTPOS is coming to the city.  Our new office in Sydney’s CBD is located at Suite 1204, 109 Pitt Street, Sydney.  Our current head office in Narrabeen will remain.

June 25th, 2018|

PC-EFTPOS May 2018 News

PC-EFTPOS News

‘Australia’s leading provider of integrated EFTPOS solutions’

Welcome to the May edition of the PC-EFTPOS newsletter.  This month we have welcomed a couple of new members to the team.  We’ll introduce them next month and let you know what their roles will be.

We hope you enjoy this edition.


Pay at Table Solution

PC-EFTPOS’s Pay at Table functionality allows a restaurant or cafe to take a portable EFTPOS terminal with a built-in printer to a customers table where the operator can retrieve a tables order and optionally do the following:

  • Print the table receipt from the terminal
  • Split the payment and have each customer pay their portion (including a tip)
  • Pay the entire table amount

A key advantage of the PC-EFTPOS Pay at Table solution is that the POS is not locked while processing the EFTPOS sale.

There are minimal changes required to the POS system with PC-EFTPOS providing source code that the POS vendor can modify to suit their own requirements.

Please contact David or Andrew for more information.

Software Releases

To keep up to date with our software releases please use the following link:
https://pceftpos.com/downloads/


Featured Partner 

Skyzer Payments Limited is a specialist in Integrated Eftpos and Payment solutions for Corporate Merchants in New Zealand.

We are the corporate sales division of Eftpos solutions distributor Skyzer Technologies, a market leader in the provision of Eftpos and Payment solutions in New Zealand since 2007 with over 37,000 terminals deployed throughout the country.

Skyzer Payments provides payment solutions with varying support options, tailored to suit our customers’ unique circumstances. Skyzer Payments work closely with Paymark and the acquiring bank to provide our clients with a total payment solutions package.

The cornerstone of Skyzer’s product range is Skyzer Nitro™, which is based on the dominant integrated solution in Australia, PC EFTPOS with over 185,000 lanes using their POS Resident software in Australia.

WHY CHOOSE SKYZER

Reliable: Nitro offers layers of redundancy capabilities to help enable payments, even under the most difficult of circumstances ensuring your customers will always be able to pay.

National Support: Skyzer Payments provides a nationwide support network, which can be tailored to suit the demographics of your business.

Local: Point of presence for all our Payment Systems Support Services, including Technical Support Software Development & Repair Facilities.

Experience: Skyzer Payments is the first company in New Zealand to have a Paymark certified Mobility Solution and currently have over 35,000 terminals connected to the Paymark Network.

POS Integration – PC Eftpos: This allows customers, particularly those who have operations on both sides of the Tasman, to manage one Eftpos Integration for both their Australian and New Zealand operations.

Terminal Management System (TMS): Skyzer’s TMS facilitates the remote downloading of software to the terminal fleet, ensuring your terminals always meet the latest software compliance standards.


What are we up to

PC-EFTPOS would like to hear from you.  Would you like to do more with your point of sale?  Do you have an idea for a new product?  Do you want to be able to work with thousands of merchants?  Please get in touch with Andrew or David.  We’d love to discuss how we can work with you.

A quick update on David’s charity bike ride for Tour de Cure.  He completed the 1,100km and exceeded his personal fundraising target.  Total funds raised during the 2018 Tour de Cure Signature Tour currently sits at $2,656,796.72.

June 25th, 2018|

PC-EFTPOS April News

 

PC-EFTPOS News

‘Australia’s leading provider of integrated EFTPOS solutions’

Welcome to the April edition of the PC-EFTPOS newsletter.  It was great to see many of our partners and customers in Sydney at the International Convention Centre for Seamless 2018.  It’s an exciting time for the payments industry and we enjoyed hearing from speakers representing eftpos, Alipay, Amazon, BMW, MYOB and many others.

We hope you enjoy this edition.

Cloud Solution

PC-EFTPOS has a new Cloud solution that each of the Banks are developing their PC-EFTPOS enabled PIN pads to support. Whether a client will need to use our cloud or standard solution will depend on what hardware and operating system the are running in-store. Developing using our TCP/IP interface will provide them with both options.

The benefits include:

  • Support for any device type or Operating System
  • Support for Citrix, thin clients, mobile POS and hosted POS solutions (web, terminal services, cloud POS)
  • Easier set-up and configuration with no software to install or upgrade on their lanes
  • Ability to leverage existing POS integrations with PC-EFTPOS as it’s simply wrapping our standard interface

Software Release

To keep up to date with our software releases please use the following link:
https://pceftpos.com/downloads/

What’s new in payments 

Alipay is gearing up in Australia and, as we heard from George Lawson at Seamless, some of the statistics about China’s most popular digital wallet are truly staggering:

  • 600 million active members
  • Now a more popular payment method than cash in China
  • Partners with over 250 overseas financial institutions
  • Supports the settlement of 27 currencies for Chinese travellers
  • Approx. 1.2m Chinese visitor arrivals in Australia in 2016
  • Approx. $9.2bn total spend by Chinese visitors in Australia in 2016
  • Est. 3.3m Chinese tourists visiting Australia by 2026
  • 9,000 active local merchants already use Alipay in Australia

PC-EFTPOS will enable Alipay as one of our ETS partners later this month.  Please contact us if you’d like more information.

 Featured ETS Partner

PC-EFTPOS’s Extended Transaction Set (ETS) partner network allows merchants to offer non traditional transactions and functions via their POS application, such as gift card, iTunes, phone card recharge, buy now, pay later and pay with points transactions.

This month we are featuring epay.

epay is Australia’s largest prepaid distributor, available in a strong retailer network of over 23,000 stores nation-wide. epay owns prepaid categories including Telco, Transport, Cash Products, Gifting, Gaming and energy services. epay also provides solutions for Retailers to accept Alternative payments from leading brands like Alipay and WeChat.

In operation since 2001, epay connects people with their favourite products and brands, enabling retailers to sell content including vouchers and gift cards from Vodafone, iTunes, Telstra, Optus, Microsoft, Sony, Adobe. Talk to epay to find out which products you can sell in your stores through their platform.

What are we up to

On 27 April David Limon will depart Mackay on a 1,100km ride north as part of the Tour de Cure Signature Tour.  The Tour stops in towns throughout tropical North Queensland and reaches Cape Tribulation before finishing in Cairns on 5 May.

Tour de Cure’s mission is to cure cancer.  And a goal to reach $60 million in fundraising for world-class cancer projects.  Since 2007, Tour de Cure has funded over 266 cancer projects and achieved 22 significant cancer breakthroughs.

David says “I will never be a cancer researcher, but I can raise awareness and money in support of those who are.”

If you would like to support Tour de Cure and David in his fundraising efforts please use the link below:

https://tourdecure.com.au/profile/?memberId=79184&tourId=1009

 

April 12th, 2018|

PC-EFTPOS March News

‘Australia’s leading provider of integrated EFTPOS solutions’

Welcome to the first PC-EFTPOS newsletter of 2018.  Our aim is to provide information about PC-EFTPOS, how we add value to merchants, some of the initiatives we are working on and the companies that we partner with.

We hope you enjoy this first edition.

Having formed in 1998, PC-EFTPOS enters it’s 20th year of operation in 2018.  We currently have over 185,000 PC-EFTPOS enabled Bank terminals operating with PC-EFTPOS software in Australia.  And count companies such as The Woolworths Group, David Jones, JB Hi-Fi and Bunnings as valued, long-term customers.  That said, the same PC-EFTPOS software that supports these customers also powers integrated EFTPOS for a single terminal, high street retailer.

We continue to have great relationships with all of the major acquirers, giving retailers freedom and choice with regards to who they bank with.

2018 is likely to be a year of change for the payments industry and PC-EFTPOS will continue to enable card and non traditional payments for merchants.

Featured ETS Partner

PC-EFTPOS’s Extended Transaction Set (ETS) partner network allows merchants to offer non traditional transactions and functions via their POS application, such as gift card, iTunes, phone card recharge, buy now, pay later and pay with points transactions.

This month we are featuring Givex.

Givex offers omnichannel POS, gift card, loyalty and stored value ticketing solutions which drive sales for their clients, helps them better understand, reward and entice their customers and ultimately make better-informed business decisions.

With over 16 billion transactions worldwide and counting, their goal is to empower merchants with knowledge and know how by delivering high quality customer engagement solutions on time. Whether it’s 24/7 support or hassle-free upgrades, clients know that they can count on Givex to provide everything necessary for their success.

Read more

What’s new in payments

The New Payments Platform is a world-class platform for payments innovation which can turn the possibilities presented by new ideas into real progress for Australian consumers, businesses and institutions. It’s designed to support an economy that never sleeps, never tires and never slows.

Keep Reading

Where we will be

Andrew Sammons and David Limon will be attending Seamless Australasia in Sydney 13-14 March.  If you’d like to meet up with us please send us an email or give us a call.

Copyright © 2018 PC-EFTPOS Pty Ltd, All rights reserved.

Our mailing address is:
PC-EFTPOS Pty Ltd
1304 Pittwater Road, Narrabeen, NSW 2101

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March 1st, 2018|

Latest Security Alert Information

Please click here to download the latest Visa Security Alert information on protecting your POS from cyber criminals

October 22nd, 2015|

PC-EFTPOS software V4.7.4.5 released

Please click here to download the latest release of PC-EFTPOS software

September 3rd, 2015|

PC-EFTPOS software V4.7.4.4 released

Please click here to download the latest release of PC-EFTPOS software

August 14th, 2015|

PC-EFTPOS software V4.7.4.3 released

Please click here to download the latest release of PC-EFTPOS software

February 24th, 2015|

PC-EFTPOS software V4.7.3.0 released

Please click here to download the latest release of PC-EFTPOS software

September 20th, 2013|